Privacy Policy
1. Introduction
Welcome to Jetsim. Your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website and use our eSIM services. It applies globally, in compliance with data protection regulations such as the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable laws. By accessing our website and purchasing our services, you consent to the practices described in this policy.
2. Information We Collect
We collect various types of information to ensure we provide and improve our services: Personal Information: This includes your name, email address, phone number, payment details, billing information, and any other details provided during account creation or order processing. Non-personal Information: We collect data like browser type, IP address, device type, operating system, and other anonymous statistics when you visit our website. How We Collect It: We collect personal data through direct interactions such as when you create an account, purchase an eSIM, or subscribe to our newsletter. We also collect non-personal information through cookies and similar technologies.
3. How We Use Your Information
We use the information we collect for the following purposes: Order Processing: To complete your purchase and deliver the eSIM service to you. Customer Support: To respond to your inquiries, provide customer support, and resolve issues. Improvement of Services: To understand how you interact with our site and improve our services. Marketing and Communication: To send you promotional materials, product updates, and offers (if you have opted in). Legal Compliance: To comply with laws and regulations such as GDPR and CCPA.
4. Sharing Your Information
We do not sell your personal information. However, we may share your data in the following situations: Third-party Service Providers: We may share your information with trusted third parties (such as payment processors, fraud prevention tools, or email marketing platforms) who assist us in delivering our services. Legal Obligations: If required by law or if we believe such disclosure is necessary to protect our rights, safety, or comply with legal obligations, we may share your information with law enforcement or regulatory authorities.
5. Your Data Rights
Depending on your location and applicable laws, you have the following rights regarding your personal data: Access: You have the right to request access to the personal data we hold about you. Correction: You can request the correction of any inaccurate or incomplete information. Deletion: You can request the deletion of your personal data, subject to certain exceptions required by law. Data Portability: You can request a copy of your data in a structured, machine-readable format. Opt-out: You can opt-out of marketing communications at any time by clicking the unsubscribe link in our emails.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience. These may collect information such as your IP address, browser type, and pages visited. You can control cookie preferences via your browser settings. By continuing to use our website without adjusting these settings, you consent to our use of cookies.
7. Data Security
We take data security seriously and implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, or destruction. However, no data transmission over the internet can be guaranteed as 100% secure, and you share your data at your own risk.
8. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy. Once the data is no longer required for legal or business purposes, we will securely delete or anonymize it.
9. International Data Transfers
As we operate globally, your information may be transferred to and stored in countries outside your own. We take all necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy, particularly for users within the European Union where GDPR applies.
10. Policy Changes
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. For significant changes, we will notify you directly via email or through our website.
11. Contact Information
you have any questions or concerns about this Privacy Policy, please contact us at: